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NEW CARERS HUB SUPPORT SERVICE

CLICK HERE FOR FURTHER DETAILS  CARERS HUB

CQC INSPECTION / REPORT

Following our inspection at the end of September 2016, we have now received our report which is available for perusal on the website Home Page. We were pleased to receive a GOOD RATING in all categories.

 PRESCRIPTIONS - Please note that our standard turnaround time is 2 WORKING DAYS.

GP REPORTS - We are often asked to complete Insurance Reports, Holiday Cancellation forms, Passport confirmations etc. This is NOT NHS WORK and in view of the extreme pressure on our core services at the present time, please note that these type of reports will take 15 WORKING DAYS to complete.

NEW URGENT CARE CENTRE ON LONDON ROAD, NOTTINGHAM - see FURTHER INFORMATION section for full details.

NAMED ACCOUNTABLE GP FOR ALL PATIENTS - see section LATEST NEWS for details.

FUTURE PULSE

Rivergreen has successfully met the standards for Future Pulse, a new project which aims to improve access to health services for children and young people  under 25

NHS FAMILY AND FRIENDS TEST 

Please complete, it's easy, just click on the Friend & Family Test option on the right of this page. 

 

ON LINE ACCESS TO MEDICAL RECORDS. - To access any of our on line services, please ask at Reception or telephone the surgery to request an ON LINE REGISTRATION FORM.

In addition to booking appointments and ordering medication  patients will also be able to access their Summary Patient Record, on line, from 31 March 2015. Patients wishing to register for this service must complete an application form available from the surgery and supply photo ID. Additionally, full GP2GP Electronic Transfer of Medical Records will commence at the practice in March 2015.

With effect from 31 March 2016, patients will be able to access coded information in their on line record.

Latest National Patient Survey Results - JULY 2016

We were particularly pleased with our EASE OF GETTING THROUGH ON TELEPHONE score of 79 ( Nottingham CCG average - 72, National average - 73 ) - our best ever survey figure.

Out of Hours Service

With effect from 4 March 2013,  the out of hours service will be provided vis NHS 111 which is free from both landlines and mobiles.

Whilst your call will continue to be redirected if you ring the surgery number, our advice is

CALL 111 or if you have a life threatening medical emergency, dial 999.

Advance Booking of Appointments.

Following discussions at our Patient Reference Group, we have agreed to an increase in the time that patients are allowed to pre book some of our GP / Nurse appointments. Patients will now be allowed to book appointments up to 14 DAYS IN ADVANCE. Please note that this is not all appointments, just those designated as pre bookable. The vast majority will remain bookable on the day.

Patient Participation Group

Our next meeting will take place in Oct / Nov 2017 

ON LINE APPOINTMENT BOOKING

Many of our patients are now taking advantage of this new facility. It not only enables patients to book in advance but also allows them to book "on the day " appointments from 8.00am each day 

There is now a free app for your iphone,ipad or other Apple device to access SystmOnline 
Simply download from the App store

 

Long Term Conditions

Asthma

Asthma

asthmaAsthma is a common condition that causes coughing, wheezing, tightness of the chest and breathlessness. Most people with asthma who take the appropriate treatment can live normal lives, but left untreated, asthma can cause permanent damage to the airways

Symptoms of asthma

The usual symptoms of asthma are

  • coughing
  • wheezing
  • shortness of breath
  • tightness in the chest.

Not everyone will get all of these symptoms. Some people experience them from time to time; a few people may experience these symptoms all the time.

Treatment of asthma

There isn't a cure for asthma. However, treatments are available to help manage your symptoms. Your treatment plan will be individual to you, combining medicines and asthma management in a way that works best for you

Living with asthma

Medicines are only part of your treatment for asthma. You will also need to deal with the things that make it worse. Keep a diary to record anything that triggers your asthma - this can help you to discover a pattern. Using a peak flow meter to monitor your lung function can also help. If you have repeatedly low readings in a certain situation (for example, at the end of a working day, after exercise or after contact with an animal) this may indicate the trigger.


Useful Links

Asthma UK Asthma UK
This website has been revamped to meet the needs of the thousands of people with asthma who visit the site each day, either to find important information about asthma and how to control it

Asthma
An excellent resource with useful video, audio, images and references relating to asthma.

NHS Choices - Asthma
Further information about symptoms, treatment, causes and prevention of Asthma.


These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice.


Cancer

Coronary Heart Disease (CHD)

COPD

Diabetes

Mental Health

Osteoarthritis

Pain

Stroke

 
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