This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

SURGERY CLOSURE

The surgery will be closed on Tuesday 3rd October from 12.30 pm for staff training

FLU CLINICS

We are now taking bookings for Flu Clinics which will be held on Thursday 28th September and Thursday 5th October - please contact the surgery to book an appointment

SURGERY CLOSURE

The surgery will be closed for Protected Learning on the afternoon of Tuesday 19th September from 12.30 pm

NEW CARERS HUB SUPPORT SERVICE

CLICK HERE FOR FURTHER DETAILS  CARERS HUB

CQC INSPECTION / REPORT

Following our inspection at the end of September 2016, we have now received our report which is available for perusal on the website Home Page. We were pleased to receive a GOOD RATING in all categories.

 PRESCRIPTIONS - Please note that our standard turnaround time is 2 WORKING DAYS.

GP REPORTS - We are often asked to complete Insurance Reports, Holiday Cancellation forms, Passport confirmations etc. This is NOT NHS WORK and in view of the extreme pressure on our core services at the present time, please note that these type of reports will take 15 WORKING DAYS to complete.

 

 

FUTURE PULSE

Rivergreen has successfully met the standards for Future Pulse, a new project which aims to improve access to health services for children and young people  under 25

NHS FAMILY AND FRIENDS TEST 

Please complete, it's easy, just click on the Friend & Family Test option on the right of this page. 

 

ON LINE ACCESS TO MEDICAL RECORDS. - To access any of our on line services, please ask at Reception or telephone the surgery to request an ON LINE REGISTRATION FORM.

In addition to booking appointments and ordering medication  patients will also be able to access their Summary Patient Record, on line, from 31 March 2015. Patients wishing to register for this service must complete an application form available from the surgery and supply photo ID. Additionally, full GP2GP Electronic Transfer of Medical Records will commence at the practice in March 2015.

With effect from 31 March 2016, patients will be able to access coded information in their on line record.

 

 

 

 

 

Patient Participation Group

Our next meeting will take place in Oct / Nov 2017 

ON LINE APPOINTMENT BOOKING

Many of our patients are now taking advantage of this new facility. It not only enables patients to book in advance but also allows them to book "on the day " appointments from 8.00am each day 

There is now a free app for your iphone,ipad or other Apple device to access SystmOnline 
Simply download from the App store

 

Latest News

JUNE 2015 - NAMED ACCOUNTABLE GP FOR ALL PATIENTS.

All patients registered at Rivergreen Medical Centre have a named GP who is responsible for the patients' overall care at the practice. If a patient wishes to know the name of their accountable GP, please enquire.

If a patient has a preference as to which GP is their accountable GP, the practice wil make reasonable efforts to accommodate the request although please note that any request cannot be guaranteed.

Mark Milnes, Practice Business Manager

Choose the RIGHT SERVICE, Get the RIGHT CARE

 Visiting your GP practice has changed, you may still wish to see a GP but please consider whether another member of our team may be able to help you just as well or even better. If they can, we think that we will be able address your concerns sooner and increase the availability of our GP appointments for problems which require their expertise.

 We have listed below various staff who may be able to assist. Please take a look.

Practice Nurse   

Minor Illness Nurse

Health Care Assistant

GP Support Officer

Pharmacy First at local chemists

Prescribing Clerk

 

So, the next time that you contact the practice to use our services, try to choose the RIGHT SERVICE to get the RIGHT CARE – remember, you may not always need to see a GP. If in doubt please ask one of our Reception Team when you contact us to make your appointment. A leaflet is available with full details.

 

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website