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Noticeboard

SURGERY CLOSURE

The surgery will be closed on Tuesday 3rd October from 12.30 pm for staff training

FLU CLINICS

We are now taking bookings for Flu Clinics which will be held on Thursday 28th September and Thursday 5th October - please contact the surgery to book an appointment

SURGERY CLOSURE

The surgery will be closed for Protected Learning on the afternoon of Tuesday 19th September from 12.30 pm

NEW CARERS HUB SUPPORT SERVICE

CLICK HERE FOR FURTHER DETAILS  CARERS HUB

CQC INSPECTION / REPORT

Following our inspection at the end of September 2016, we have now received our report which is available for perusal on the website Home Page. We were pleased to receive a GOOD RATING in all categories.

 PRESCRIPTIONS - Please note that our standard turnaround time is 2 WORKING DAYS.

GP REPORTS - We are often asked to complete Insurance Reports, Holiday Cancellation forms, Passport confirmations etc. This is NOT NHS WORK and in view of the extreme pressure on our core services at the present time, please note that these type of reports will take 15 WORKING DAYS to complete.

 

 

FUTURE PULSE

Rivergreen has successfully met the standards for Future Pulse, a new project which aims to improve access to health services for children and young people  under 25

NHS FAMILY AND FRIENDS TEST 

Please complete, it's easy, just click on the Friend & Family Test option on the right of this page. 

 

ON LINE ACCESS TO MEDICAL RECORDS. - To access any of our on line services, please ask at Reception or telephone the surgery to request an ON LINE REGISTRATION FORM.

In addition to booking appointments and ordering medication  patients will also be able to access their Summary Patient Record, on line, from 31 March 2015. Patients wishing to register for this service must complete an application form available from the surgery and supply photo ID. Additionally, full GP2GP Electronic Transfer of Medical Records will commence at the practice in March 2015.

With effect from 31 March 2016, patients will be able to access coded information in their on line record.

 

 

 

 

 

Patient Participation Group

Our next meeting will take place in Oct / Nov 2017 

ON LINE APPOINTMENT BOOKING

Many of our patients are now taking advantage of this new facility. It not only enables patients to book in advance but also allows them to book "on the day " appointments from 8.00am each day 

There is now a free app for your iphone,ipad or other Apple device to access SystmOnline 
Simply download from the App store

 

Would you like to have a say in the development of services at the practice ?

If so , why not join our Patient Participation Group ? OUR NEXT MEETING IS PLANNED FOR OCT/ NOV 2017.

The notes from our 2017 meetings are attached below

Patient Participation Group Meeting Minutes -June 2017

The group meets on a regular basis to make decisions about the range and quality of the services that we provide. We are looking to build on our existing patient group and are particularly hoping to get some of our younger patients involved.

If you are interested in joining the group or simply would like to know more about it then please email us via the "contact us" tab above.

Please see sections UPLOAD SURVEY REPORT / SURVEY RESULTS for up to date details of Practice Survey results, Patient Participation Group Reports and Patient Participation Group Action Plans.

Thank you

Sue Bedding

 

 
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