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Noticeboard

We now have a First Contact Physiotherapist working at the surgery - Monday and Wednesday mornings, please see the 'Latest News' under 'Quick Links' for details.

'WE POLITELY REQUEST THAT EVERYONE WEARS A FACE COVERING WHEN ENTERING THE SURGERY       

******* COVID-19: URGENT PATIENT NOTICE - Please Share. *******

Coronavirus (COVID-19): what you need to do:

Visit https://www.gov.uk/coronavirus for Full guidance on staying at home and away from others

 In accordance with national guidelines concerning Coronavirus (COVID-19), the surgery has taken proactive measures to move to a ‘triage first model of care’ to protect patients and staff from possible infection.

The surgery has now suspended the SystmOnline Booking function which allows patients to book face to face consultations. This is because all patients must be triaged first, to assess their risk of Coronavirus before coming into the surgery. Please do not come to the surgery to book an appointment, the only way you will be able to request an appointment is by telephone.

For the foreseeable future, we will not be offering pre-bookable GP appointments.

Patients MUST be prepared to provide a reason for any appointment.

Please visit our website for further details we will keep this updated with any changes.

Thank you for understanding, everything we are doing is to try to protect our patients and staff as best we can.

****** IMPORTANT NOTICE ******

If you have symptoms associated with coronavirus including a new continuous cough or a high temperature or a loss of taste or smell please do not attend the practice.  NHS 111 has an online service which can advise you what to do.  The service can be found at 111.nhs.uk or by calling 111.  If you want to be tested for coronavirus please call 119 or visit gov.uk to book a test.

Welcome to Rivergreen Medical Centre

Rivergreen Medical Centre

At Rivergreen Medical Centre, our friendly and dedicated team of Doctors, Nurses, Managers and Administration staff all work together to provide the best possible care for all our patients.

                                              What To Expect When Visiting Rivergreen Medical Centre

The practice offers a number of medical services ranging from on the day booking of GP appointments to chronic disease management clinics , which are run by our nursing team.

The Rivergreen Medical Centre website presents our patients with up to date news and information about the practice. We will keep it current with any developments or other details that we feel are important to our patients. 

WOULD YOU BE HAPPY TO RECOMMEND US TO YOUR FAMILY AND FRIENDS ? - PLEASE COMPLETE THE NHS FAMILY AND FRIENDS TEST. IT'S EASY, JUST CLICK ON THE FAMILY AND FRIENDS ICON ON THE RIGHT HAND SIDE OF THIS PAGE UNDER ' HAVE YOUR SAY '- THANKS.

Our latest results show that 92% of patients are either extremely likely or likely to recommend us to Friends and Family.

LATEST UPDATE - July 2019

CARE QUALITY COMMISSION REPORT - Inspection on 28 September 2016.

CQC Report


OPENING HOURS - 8.00am - 6.30pm ( Monday to Friday )

We also offer some pre-bookable Nurse/HCA appointments between 6.30pm and 7.30pm on a Wednesday and between 7.00am and 8.00am on a Thursday. There are two 15 minute GP appointments available each week out side of our normal working hours. Times vary each week - please call or ask at reception for further details.

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.
 
This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.
 
During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

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New NHS App

The NHS App provides a simple and secure way for patients to access a range of NHS services on their smartphone or tablet including appointment booking and ordering medication.

For further details visit https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/


ADMIN QUERIES

You can email us with your admin queries by clicking on the link below. This will direct you to the comments/ suggestions page. Please tick the relevant option and then type your query. Your will receive a reply within 2 working days.

PLEASE NOTE - this facility is for admin queries only.

ADMIN QUERIES

 


PATIENT SURVEY

Please take a couple of minutes to give us your feedback, tell us what you like or how we could improve.

Just click on the survey icon below

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(Site updated 14/07/2020)
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